Privacy Policy
Effective as of March 23, 2023

  1. INTRODUCTION
    At Yeptrip.com, we are committed to protecting your personal data in compliance with applicable laws. Our practices align with Turkey’s legal framework and European Union (EU) regulations, particularly those concerning technology and e-commerce. This Privacy Policy outlines how we collect, use, process, and share your personal data, ensuring your rights are respected and safeguarded.

Contact Information:

Company Name: Yeptrip.com
Registered Address: Istanbul, Turkey
Email: support@yeptrip.com

  1. LEGAL BASES FOR PROCESSING
    We process your personal data under the following legal bases:

Consent: Your explicit agreement to process your personal data for specific purposes.
Legitimate Interests: Necessary processing for the operation of our services, provided your rights are not overridden.
Legal Obligations: Complying with mandatory requirements under Turkish and EU laws.

  1. CONSENT AND WITHDRAWAL
    If you have provided consent, you may withdraw it at any time by contacting us at support@yeptrip.com.

Upon withdrawal, if no other legal basis exists, your data will be deleted, unless retention is required by law.
If another legal basis applies, we will continue processing your data in line with your rights.

  1. OUR RESPONSIBILITIES
    As a Data Controller, we determine the purposes and means of processing your personal data.
    As a Data Processor, we process personal data on behalf of third parties when applicable.
  2. YOUR RESPONSIBILITIES
    To ensure a secure relationship:

Familiarize yourself with this Privacy Policy.
Maintain the confidentiality of your login credentials.
Only provide data about others if you have their explicit consent or a legal basis to do so.

  1. DATA WE PROCESS
    We collect and process the following types of data:

Personal Identification Data: Name, email, phone number, etc.
Usage Data: Browsing history, IP address, login information, and interactions with our platform.
Demographics: Location, language preferences, and device details.
Transaction Data: Payment and booking details.

  1. PURPOSES OF PROCESSING
    We use your personal data for the following purposes:

Providing Services: To deliver travel and booking services via our platform.
Marketing and Updates: Sending newsletters or promotional offers.
Platform Management: Ensuring functionality, resolving technical issues, and improving user experience.
Fraud Prevention: Detecting and preventing fraudulent or illegal activities.
Customer Support: Addressing inquiries and providing assistance.
Legal Bases: Consent, Legitimate Interests, and Legal Obligations.

  1. YOUR RIGHTS AS A DATA SUBJECT
    You have the following rights concerning your data:

Access and Transparency: Request information about how your data is processed.
Correction: Update inaccurate or incomplete personal data.
Erasure (“Right to be Forgotten”): Request deletion of your data if no legal basis for retention exists.
Objection: Oppose processing for direct marketing or profiling purposes.
Data Portability: Obtain a copy of your data or transfer it to another service provider.
Lodging Complaints: File a complaint with Turkish authorities or the relevant EU data protection authority.
To exercise these rights, contact us at support@yeptrip.com.

  1. SECURITY MEASURES
    We implement technical and organizational measures to safeguard your data. While no system is completely secure, we take all reasonable steps to protect your information. Notify us immediately at support@yeptrip.com if you suspect any breach of your data.
  2. DATA LOCATION AND THIRD PARTIES
    Your data may be stored and processed in:

Turkey: Our primary location for data processing.
EU Compliant Locations: Data may be transferred or stored in EU-approved countries under GDPR adequacy standards.
We may use third-party services for:

Analytics (e.g., Google Analytics)
Marketing (e.g., social media platforms)
Payment processing (via trusted providers)
Third parties have their own privacy policies; we recommend reviewing them.

  1. RETENTION POLICY
    We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. Retention periods are based on:

Legal obligations under Turkish and EU laws.
Business needs for operational purposes.
Historical or regulatory requirements.
Standard retention is 18 months, unless otherwise required by law.

  1. COOKIE POLICY
    Our platform uses cookies to enhance your experience:

Essential Cookies: For core functionality.
Performance Cookies: To track platform usage and improve services.
Marketing Cookies: For tailored ads and promotions.
You can manage your cookie preferences through your browser settings.

  1. INTERNATIONAL DATA TRANSFERS
    If you are in the EU, data may be transferred to Turkey, which complies with GDPR standards under certain agreements. We implement safeguards, such as encryption and data processing agreements, to ensure your privacy is respected.
  2. CONTACT INFORMATION
    For questions or concerns about this Privacy Policy, please contact us:

Company Name: Yeptrip.com
Registered Address: Istanbul, Turkey
Email: support@yeptrip.com
This Privacy Policy ensures compliance with Turkish laws, including technology and e-commerce regulations, as well as EU GDPR standards.